Delivery and Returns

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed, we will process the payment and your order will be processed for dispatch. In the unlikely event that there is an issue which would delay the delivery, such as an item which is temporarily out of stock, we will void the pre-authorisation and contact you to let you know, so that you can decide whether you are still happy to proceed.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 3 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at support@landoflittle.com so that we can help. We will deliver your items 2-8 working days from placing your order in mainland UK and 3-11 working days for deliveries to the island of Ireland.

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@landoflittle.com so that we can open an insurance claim on your behalf and resolve the issue. Land of Little is an authorised partner for all the brands we carry and any manufacturer's warranties will apply.

Cancellations & Refunds:

Items will be refunded if you decide to cancel or return an order within 14 days of receiving it, so long as it is unused, undamaged and in its original packaging. Any refunds can only be issued to the same payment method which was used to place the order. If you wish to return an item, please refer to our full returns policy here.